Understanding the New NDIS Therapy Travel Pricing Rules from 1 July 2025
🚨 Key NDIS Pricing Update Effective 1 July 2025
The NDIS Pricing Arrangements and Price Limits 2025–26 have introduced new travel pricing rules for therapy providers. These changes are designed to ensure participants receive more value from their plans while promoting transparency and accountability from providers.
Read the full 2025–26 NDIS Pricing Arrangements and Price Limits here.
💡 What’s Changing with Therapy Travel Costs?
Many NDIS participants have raised concerns that therapy-related travel claims are depleting their budgets faster than expected. In response, the NDIA has adjusted how travel time can be claimed by therapy providers.
From 1 July 2025:
Therapy providers can claim 50% of their hourly rate for travel time.
This is capped based on your location, using the Modified Monash Model (MMM).
Example:
If a physiotherapist has a price limit of $183.99/hour, they can now claim up to $92.00/hour for travel, subject to the time caps for their location.
🔗 Learn more about the Modified Monash Model (MMM)
🏙️ NDIS Travel Time Limits by Location
MMM 1–3 (Metro): 30 minutes each way
MMM 4–5 (Regional): 60 minutes each way
MMM 6–7 (Remote & Very Remote): No time cap
🧾 Note: Travel time and therapy time must be itemised separately on invoices.
🛣️ Non-Labour Travel Costs Still Claimable
There’s no change to non-labour costs — all providers can still claim:
Fuel and vehicle running costs
Road tolls
Parking fees
Flights and accommodation (with participant agreement for remote visits)
❌ Gap Fees Still Not Allowed
The rules around gap fees remain the same:
Providers must not charge extra (including card surcharges or additional admin fees)
Plan managers cannot pay invoices above the NDIS price limit
This applies to both registered and unregistered providers
📢 If a provider tries to charge above the limit, report them to the NDIS Quality and Safeguards Commission.
🤝 Our Commitment to Participants
We understand that pricing updates can be confusing. Our goal is to ensure you are fully informed and supported during this transition.
If you’re a participant, plan nominee, or support coordinator, make sure your therapy providers understand and follow the updated travel pricing structure.
Still unsure? Explore the official guidance at the NDIS Annual Pricing Review page.
📌 Summary of Key Points
| Change | Details |
|---|---|
| Effective Date | 1 July 2025 |
| Therapy Travel Rate | 50% of hourly price (e.g., $92.00/hr for physios) |
| Travel Time Limits | 30–60 mins each way (unlimited for remote areas) |
| Non-Labour Costs | Still claimable with agreement |
| Gap Fees | Strictly prohibited |
🔗 Helpful Links & Resources
Further Questions
If you have questions or would like advise on what this means for you get in touch with our friendly team at Complete Money Management on 1300 161 489.